Core Features Core features included in UC Suite Lite
Personal Live call managing
UC Suite Lite offers the possibility of multiple users with different privileges to access certain categories of data (i.e. certain extensions). Each user can use live monitoring of call traffic and preform calls within the program with the ease of one click direct dialing.
Never miss a phone call or call your customer back twice
With UCSL you will know if a missed incoming call to your phone has been answered by your work colleague or someone from your work group has already called the customer back. More over, you will know if the callback to your customer has been answered or not.
Call statistics with Scheduled reports
UC Suite Lite ensures that the data from your PBX is stored permanantly and can easily be used to preform crucial statistics which can be delivered over email automatically, by creating scheduled reports. With ease, you can find out call expenses, incoming and outgoing calls, missed calls and wether your customers were called back and when.
Graphical overviews
UC Suite Lite offers graphical representation of call traffic statistics with either preconfigured and ready-to-use charts and tables or customizable options with variety of settings. You can select the data according to the analysis target and customise them with a single click.
Available pacakges Competitive pricing plans to suit your needs